We always believed true service starts after your purchase arrives at your home, so your shopping process should be simple. All products in Dengaze are therefore backed by 30-day hassle-free returns and refunds, and all products have a 3-month warranty.
Our Warranty Includes:
- Manufacturing defects
- Failures or breakages that render a part or all of your product non-functional
Our Warranty DOES NOT COVER:
- Scratches, stains, or wear & tear
- Failures or breakages due to misuse, neglect, or intentional damage
- Lost or stolen items
- Unauthorized modifications or repairs
CLAIMS UNDER WARRANTY:
To make a warranty claim, you need to have purchased your Dengaze product through our website.
Got something that is broken and needs repair or replacement? Contact us at support@dengaze.com with the following information:
- Pictures of the damaged parts and/or product or accessory
- Order number
- First & last name
- Full address (Street number/name, city, state, postal code)
If you have any further questions regarding the warranty on our products, please feel free to contact our friendly customer support team through the contact us at support@dengaze.com